FAQ's for Students/Parents/Guardians

Can I purchase a 12 month membership and switch education levels after 6 months?
We are able to switch your account from KS2 to GCSE or visa versa if you have purchased a 12 month membership. Once you have been on one education level for...
Wed, 2 Dec, 2020 at 3:29 PM
Can I use more than 1 Clubcard Voucher?
Our system is set up to accept 1 Clubcard voucher per order, therefore you are unable to apply more than 1 Clubcard voucher to your subscription order.
Tue, 22 Sep, 2020 at 11:05 AM
Can I use your EdExcel past papers if I am working towards an AQA exam?
The simple answer is yes you can. The content for all of the examination boards is exactly the same as it is in the National Curriculum. The only difference...
Mon, 21 Sep, 2020 at 10:51 AM
Do I have to pay for English and Maths individually?
No, the subscription covers both English & Maths within the same package.
Wed, 2 Dec, 2020 at 3:32 PM
Do you cover other subjects?
We cover only Mathematics and English because we firmly believe numeracy and literacy are the two most important subjects for students to master, both at KS...
Mon, 21 Sep, 2020 at 12:57 PM
Do you cover the Scottish Curriculum?
Whilst we do not cover the Scottish Curriculum we believe that our resources would be beneficial for students to master.  Our Maths tutorials are based ...
Thu, 5 Nov, 2020 at 1:25 PM
How do I answer the questions?
To answer the questions, you can either write the answer down on a piece of paper, and then check your answer against the answer section online, or you are ...
Sat, 6 Feb, 2021 at 3:16 PM
How does it work?
Our resources have been put together by expert tutors to provide the best support for your children for their numeracy and literacy studies.  We have a ...
Wed, 2 Dec, 2020 at 3:30 PM
How much time do I need to spend on the site/does my child need to spend?
During our student trial in the summer, students spent on average 30-60 mins a week over a 4 – 6 week period and improved their grades by around 20%. By stu...
Wed, 2 Dec, 2020 at 3:31 PM
I've forgotten my password.
If you've forgotten your password, you are able to reset it within the login page. After entering an incorrect password a link will be provided to enab...
Mon, 21 Sep, 2020 at 11:21 AM